Privacy Policy

Introduction

Welcome to https://highlands-ranch-anxiety-therapy.denvermentalhealthcare.com (hereafter referred to as “Highlands Ranch Anxiety Therapy” or “we”). We prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and protection of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website located at https://highlands-ranch-anxiety-therapy.denvermentalhealthcare.com.
Any mobile applications or software developed and maintained by us.
Services offered through our platform, such as therapy sessions, online support groups, and resources.
Products available for purchase or download from our website.

Please note that this policy does not extend to third-party platforms, applications, or services accessible via links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Authorized User Access: When you create an account on our platform and use our applications or services as an authorized user.
Website Visits: If you visit our websites, we may collect information about your browsing behavior.
Communications: Includes newsletters, emails, phone calls, and text messages/SMS sent by us to keep you informed or to provide support.

Personal Data Collection

We gather various types of personal data, including:

Account Information: Details required to set up and maintain your user account, such as usernames, passwords, and profile pictures.
Payment Information: Credit card details, billing addresses, and payment history when you make purchases from our online store.
Financial Information: Banking information for direct debits or credit arrangements for therapy sessions.
Purchase Information: Products or services bought through our platform, including quantities, prices, and delivery addresses.
Mobile Device Identifiers: Unique identifiers and device information from mobile devices used to access our services.
Location Data: Geographic data obtained when you interact with our location-based services or consent to sharing your location.
Feedback: Comments, reviews, or ratings you provide to improve our services and products.
Social Media Information: User details and content shared via social media platforms when you interact with our social media accounts.
Product Information: Data related to the products you access, view, or purchase on our website.

We collect this data through direct user input, interaction with our systems, and automated technologies, such as web beacons and cookies. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

Cookies are small text files placed on your device by websites to enhance user experience and gather analytics. We utilize cookies for several purposes:

Strictly Necessary: These ensure the basic functionality of our website, such as enabling login sessions and navigating through pages.
Preference: Remembering user preferences, language settings, and display options.
Analytics: Tracking visitor behavior to understand how users interact with our site and improve its performance.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the data to ensure confidentiality.

Security Measures

We employ robust security measures to safeguard your personal data:

Encryption: All data transmission and storage use encryption protocols to protect information from unauthorized access.
Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal data from minors. If you believe we have collected information from a child without parental consent, please contact us immediately, and we will take steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have various rights regarding personal data:

Access and Rectification: Request access to your data and correct any inaccuracies.
Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data under specific conditions.
Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Assert that we do not discriminate against individuals who exercise their data privacy rights.
Appeals/Complaints: File complaints with relevant data protection authorities or initiate legal proceedings.

To exercise these rights, please reach out to our privacy team at your earliest convenience. We will respond to your requests in a timely manner as per applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically to stay informed about our privacy practices.

Contact Information

For any questions, requests for unsubscribe, or inquiries regarding data privacy, please contact us via email at:

contact@highlands-ranch-anxiety-therapy.denvermentalhealthcare.com

Or by postal mail at:

Highlands Ranch Anxiety Therapy
[Street Address]
[City, State, ZIP Code]